Find out how we deal with your personal data
Performance of statutory tasks
Kadaster carefully deals with the privacy of all persons included in its registrations. The law provides for these registrations to be public. Kadaster only uses personal data as part of the performance of its statutory tasks. When collecting, managing and providing personal data, Kadaster must comply with the Kadaster Act and the General Data Protection Regulation (GDPR).
Processing of personal data
Kadaster processes your personal data at different times and for various purposes:
You can chat with our customer service on our website. As a chat user, your data will remain anonymous. Kadaster temporarily stores chat conversations (up to 3 months) for quality and learning purposes to improve our services and our website. You cannot derive any rights from the answers Kadaster provides via chat.
For this website, Kadaster uses a reliable SSL Certificate to make sure that your personal data does not fall into the wrong hands. Kadaster’s website uses functional and analytical cookies. Find out more about cookies on the Cookies page.
When you visit a Kadaster facility, your name will be registered as well as, where appropriate, the name of the company or organisation you are working for so that Kadaster knows who is in the building in the event of an emergency, for example. This data shall not be shared with third parties and shall be destroyed after a period of 6 months.
Kadaster facilities are, among other things, protected by security cameras. When entering a building, you will be notified of the presence of cameras. The security footage is used to protect our staff, visitors and property and is only shared with competent authorities for investigation and/or enforcement purposes. If you want to see the security footage in which you appear, you should submit a request to the Kadaster Data Protection Officer. You can find more information about this under ‘Do you have any questions or complaints?’. The security footage can be stored for a maximum of 90 days, after which it is automatically overwritten.
Security of information
Kadaster uses technical and organisational measures to secure your data. Kadaster is ISO 27001 information security certified and follows the security guidelines of the Government Information Security Baseline (BIO).
Your rights (data subject rights)
Under the GDPR, you have rights that you can invoke against Kadaster in order to better understand how Kadaster processes your personal data. Do you want to know which personal data Kadaster processes or do you believe that your data is inaccurate, incomplete or irrelevant? You can find out more about your rights and how you can invoke them on the Statement on data subject rights page.
Questions and answers
Please contact us if you have any questions about privacy legislation. You can find our contact information on the contact page on our website.